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Our Client is a global travel insurance and medical assistance provider, helping to safeguard travellers from the unexpected and support them when medical, travel or security emergencies arise.
Our Client was in the process of implementing a new Salesforce project for their internal Customer/Client Relationship Management and required a Scrum Master to manage this implementation.
Our Client is a global travel insurance and medical assistance provider, helping to safeguard travellers from the unexpected and support them when medical, travel or security emergencies arise.
Our Client was in the process of implementing a new Salesforce project for their internal Customer/Client Relationship Management and required a Scrum Master to manage this implementation.
The Scrum Master developed and matured an agile way of working for the Salesforce implementation.
The Expert ensured the team remained focused on all priorities at hand and later took on the responsibility of release manager.
Thanks to the expertise of the Expert360 Scrum Master, our client's Salesforce project was successfully executed within the planned project timeline.
- A new Salesforce implementation was successfully completed on time
- All post go-live critical incidents were closed within the hyper-care support period
- This implementation helped streamline the Client’s Internal and External CRM.
Hire an elite Expert to help you deliver on your most important projects, on your terms.
We help de-risk, govern, build, uplift, scale and manage your delivery organisations, programmes and projects.
Our proven history of delivering real value to customers and access to an extended global network enable us to deliver an unrivalled engagement experience.
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