Feedback
I am thrilled to share my experience working with Expert360 on the successful migration of our PMO Atlassian Cloud site to the main CFS cloud environment. From the outset, the Expert360 team demonstrated an exceptional level of professionalism, technical expertise, and commitment to excellence. The discovery phase was a standout example of Expert360’s methodical approach. The team conducted a thorough analysis of our existing environment, including add-ons and user configurations, which not only simplified the migration process but also led to significant cost savings on licenses Their ability to identify and address potential challenges early on ensured a smooth and efficient transition. Throughout the project, communication was clear, concise, and timely. Weekly catchups and proactive email updates kept all stakeholders informed and aligned, fostering a collaborative environment that made the entire process seamless Expert360’s planning and execution were meticulous. The migration was completed well ahead of the scheduled maintenance window, with no disruption to end users. Their attention to detail in preparing migration run sheets, validating data integrity, and managing governance signoffs was truly commendable The post-migration support and retrospective session further demonstrated their dedication to continuous improvement and customer satisfaction. Feedback was actively sought and valued, reinforcing their commitment to delivering not just a service, but a partnership built on trust and results.
Daniel Hammersley, Senior Service Manager, CFS
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