Atlassian Enhancement and Optimisation

The solution required integrating existing tools, while automating key processes such as user provisioning, job tracking, and project estimations.

The goal was to create a robust, scalable platform that improved visibility, reduced manual effort, and supported both delivery teams and governance processes requests.

Expert360 delivered a fully integrated Atlassian solution tailored to requirements, ensuring seamless collaboration between teams and improving data accuracy across multiple processes.

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• Delivered a fully integrated Atlassian solution to enhance team collaboration and data accuracy.
• Implemented user provisioning and deprovisioning, permission, and notification schemes to meet governance standards.
• Developed frameworks for resource planning, capacity management, and automated estimation processes within Jira.
• Integrated Jira with reporting tools and documented processes for future training and support.

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This solution made a material impact on the efficiency and capability of the clients Atlassian suite:

• Streamlined processes, reducing manual effort and minimising errors.
• Enhanced visibility of project status, resource capacity, and delivery timelines for teams.
• Ensured accurate and up-to-date project data across systems through seamless integrations.
• Strengthened governance processes with automated data collection and ensured successful post-implementation support.