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Case Studies

Fast and Scalable Talent Solution for Major Telco

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 minute read

Major Telco is one of Australia’s leading telecommunication providers and a highly project-based organisation, with distinct multi-year phases of growth and change.

The company was rolling out a new network, rapidly scaling up numerous multi-hundred million dollar projects. Access to quality talent, at speed was becoming an issue resulting in Telco having significant issues delivering projects on-time, on-scope and on-budget. Onboarding contract and consulting talent had an average turnaround time of ~9 weeks; resulting in critical delays.

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Given the business leaders’ desire to meet goals and objectives, line managers were bringing in talent outside the process without proper onboarding/offboarding, risk, or compliance management.

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Major Telco is one of Australia’s leading telecommunication providers and a highly project-based organisation, with distinct multi-year phases of growth and change.

The company was rolling out a new network, rapidly scaling up numerous multi-hundred million dollar projects. Access to quality talent, at speed was becoming an issue resulting in Telco having significant issues delivering projects on-time, on-scope and on-budget. Onboarding contract and consulting talent had an average turnaround time of ~9 weeks; resulting in critical delays.

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Given the business leaders’ desire to meet goals and objectives, line managers were bringing in talent outside the process without proper onboarding/offboarding, risk, or compliance management.

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Solution

Expert360 partnered with Telco as a managed service provider for all business units- corporate strategy, legal, finance, product & technology, and customer segmentation.

Expert360 supported line managers to assemble and disband squads rapidly around projects and problems. Hiring and project managers could effortlessly access Expert360’s pool of top talent.

Impact

Reducing time to hire was critical for Telco. With Expert360, they were able to reduce sourcing time from ~9 weeks to 1 week.

Telco's partnership with Expert360 resulted in: 

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  • Improved quality of contractor onboarding with 90% feeling “They have everything they need to be successful” (from baseline of 15%).
  • Reported a shift to a culture of high-performance and an approximate 30% reduction in overall rates. 
  • Saved over $60M on what would have otherwise been spent on large consulting firms and staffing agencies.
Expert360 ensured that every person who walked through our doors was ready to hit the ground running, at breakneck speed.
Major Telco
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