Achieving Secure Migration of Atlassian Data

The approach focused on maintaining accessibility only for authorised users while minimising disruption to business operations.

With the support of Expert360, our customer successfully met its contractual obligations for the project migration while optimising Atlassian software licensing costs.

The data, stored in Atlassian’s Jira and Confluence, included various add-ons and required careful handling to ensure only certain projects were transferred

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Additionally, user accounts from two domains needed to be merged while maintaining strict security protocols. The migration specifically involved transferring project data from one Jira and Confluence instance.

• Established a secure migration framework to protect sensitive data
• Migrated project data from Jira and Confluence to another Jira and Confluence Cloud instance
• Merged user accounts across two domains seamlessly
• Maintained clear and ongoing communication with users regarding progress and go-live timelines
• Executed a structured migration plan to minimise downtime and maintain productivity

By ensuring a secure and well-structured migration, we enabled a seamless transition of project data, maintained strict security and compliance, minimised operational disruptions, and gave stakeholders confidence in the integrity of the process.

• Achieved a smooth and secure transition of project data
• Data access was strictly controlled, meeting security and compliance standards
• User experience was preserved, with minimal impact on daily operations
• Stakeholders were confident in the integrity and success of the migration process

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