Expert360 supported CFS in developing the business case for the migration and led the technical execution with input and support from internal users.

As a result, CFS achieved an annual cost saving of approximately AUD 100,000. The migration not only addressed immediate cost optimisation goals but also laid a solid foundation for improved collaboration, scalability, and future innovation.

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Expert360 supported CFS in developing the business case for the migration and led the technical execution with input and support from internal users.

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Solution

CFS were looking to optimise costs associated with their Atlassian Cloud platform. To do this, Expert360 were engaged to conduct a detailed assessment of their sites.

The review resulted in several targeted recommendations for reducing expenses, the most significant being the consolidation of multiple Atlassian Cloud sites into a single environment.

Discovery & Assessment reviewed source sites and plugins to identify migration paths. Recommended removing underused plugins to reduce costs and conducted a clean-up of inactive user licenses.

Migration Strategy defined scope and timelines, engaged business users for user acceptance testing (UAT), and prepared a change management communications plan.

Technical Execution cloned the production environment, ran test migrations to uncover issues, and validated data with CFS users. Resolved key issues and completed the final migration with ongoing post-migration support.

Impact

CFS achieved an annual cost saving of approximately AUD 100,000 as part of the cloud migration.

Seamless and secure migration delivered with strong stakeholder confidence and minimal disruption.

Improved collaboration and scalability through site consolidation and simplified cloud integration.

Achieved ~$100K AUD in annual savings by removing unused plugins and cleaning up inactive licenses.

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I am thrilled to share my experience working with Expert360 on the successful migration of our PMO Atlassian Cloud site to the main CFS cloud environment. From the outset, the Expert360 team demonstrated an exceptional level of professionalism, technical expertise, and commitment to excellence. The discovery phase was a standout example of Expert360’s methodical approach. The team conducted a thorough analysis of our existing environment, including add-ons and user configurations, which not only simplified the migration process but also led to significant cost savings on licenses Their ability to identify and address potential challenges early on ensured a smooth and efficient transition. Throughout the project, communication was clear, concise, and timely. Weekly catchups and proactive email updates kept all stakeholders informed and aligned, fostering a collaborative environment that made the entire process seamless Expert360’s planning and execution were meticulous. The migration was completed well ahead of the scheduled maintenance window, with no disruption to end users. Their attention to detail in preparing migration run sheets, validating data integrity, and managing governance signoffs was truly commendable The post-migration support and retrospective session further demonstrated their dedication to continuous improvement and customer satisfaction. Feedback was actively sought and valued, reinforcing their commitment to delivering not just a service, but a partnership built on trust and results.

Daniel Hammersley, Senior Service Manager, CFS

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