Digital Marketing Expert for Electronic Payment Provider

As they were activating a new program in their retail deposit team, they needed to engage an Expert in digital marketing - someone who understood the retail bank environment to strategically support the program to engage & retain customers.

Thanks to Expert360’s elite talent network, the client hired an experienced digital marketing manager who quickly and efficiently built and activated the program.

Working closely and effectively with key stakeholders across the business, the Expert was able to raise conversion for deposit products.

The Expert reviewed the omni-channel customer journey and provided clear, strategic recommendations to optimise and raise conversions for their deposit products.

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The Expert also optimised the client’s customer experience and helped improve the overall NPS by 30%

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