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Case Studies

Multi-year Digital Transformation for Major US Retailer

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This household brand in North America is well established across the US’s midwest and east coast, and was looking to expand operations to new geographies through the digitisation of its business.

This multi-brand national retailer needed to digitise its operations to enable itself to be fit for growth, to add new brands, and digitise its online presence. This needed to be underpinned by a multifaceted ERP system to connect its entities and operations to support just-in-time ordering, and procurement & supply chain management.

This household brand in North America is well established across the US’s midwest and east coast, and was looking to expand operations to new geographies through the digitisation of its business.

This multi-brand national retailer needed to digitise its operations to enable itself to be fit for growth, to add new brands, and digitise its online presence. This needed to be underpinned by a multifaceted ERP system to connect its entities and operations to support just-in-time ordering, and procurement & supply chain management.

Solution

The multi-year transformation was underpinned by a purpose built business transformation roadmap.

This roadmap outlined ERP functionality for accounting, procurement, project management, risk management and supply chain operations priorities.

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Impact

The digital project was implemented within 24-months

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  • An average of 25-days was taken off the year end accounting close process
  • An average of 5-days taken off the month end close process
  • Procurement savings of 15% were realised
  • Risk management self assessments improved from 4/10 to 8/10
  • A reduction in product/inventory holding cost of 7.5% were achieved
Himanshu was critical to the planning, design and implementation of this multi-year ERP transformation. With significant cost and efficiency gains delivered from the implementation, we would re-engage Himanshu and his team again.
CIO, US Retailer
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