Frequently Asked Questions

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How much does it cost to secure talent through Expert360?

You can specify your budget when you post your project brief. Keep in mind that freelancers can charge between $500 and $5,000 per day and firms often work on a monthly retainer, cost per deliverable or other arrangement.

For each hire, we charge a base service fee of 22%-15%, on top of the rate you agree with your chosen freelancer or firm. If you post a project, or are otherwise introduced to the firm or freelancer via Expert360 and decide to engage, the service fee will apply.

Can I hire someone Permanently through Expert360?

When you find an Expert through Expert360, you'll be charged 15% of the freelancer's annual remuneration package if you hire them on a permanent basis. This includes those you permanently hire immediately from the platform, or after your Project engagement finishes.  Please refer to our Terms of Service for more detail.

What insurance cover do freelancers have?

From 4pm on 1 March 2019, when you engage an eligible Expert through Expert360, they will be covered for Professional Indemnity and Public & Products Liability insurance for the duration of your project.  This is at no direct cost to the Client or Expert. Clients and other companies based in the United States are excluded.
Please see Insurance for more information

How can I delete my Expert360 account?

You can request to have your account permanently deleted by contacting us at [email protected].

Who is liable for delivering work - the firm, freelancer or Expert360?

Our Experts are responsible for scoping and delivering work for clients and agreeing terms and deliverables. As per our Terms of Service, firms and freelancers are independent contractors and Expert360 is not responsible for the quality of work.

How will experts be paid?

Experts will invoice through Expert360 and you will receive an invoice from Expert360 for expert’s work and service fee.  Standard payment terms are 5 business days unless otherwise agreed between client, consultant and Expert360.  Once you have paid the invoice, we will remit funds to the expert.

In some cases as agreed before a project commences between all parties, you can pay expert directly and only pay service fee to Expert360.