Australia's top CRM Experts

Expert360 is the new way to find and engage talented people on-demand. Our platform matches your project needs with industry leading expertise from Australia’s top freelance community.

Hire a Customer Relationship Expert      View Experts

What could a Customer Relationship Management Expert do for you?

Applying technology to aid in understanding the history of customers' relationships with your business and enabling strategies to develop & improve customer engagement lies at the heart of what CRM is about. Hire an Expert to help set your strategy right to begin with, and power your CRM projects through to generating great outcomes for your customers and your business. 

What you need to know

13 to 26 week Projects

$500 to $1,150 per day

>2,300 CRM Experts

Receive applications in hours

Top Customer Relationship Management consultants on Expert360

Chris
Experienced Management...
Brisbane, Australia
Chris
Experienced Management Consultant & Entrepreneur
Skills
Microsoft CRM
Worked at
SafeTravels
Victorian Building Authority
RMIT University
Momentum Energy
Litmus Group
Rowland Communications
Available Full Time
Brisbane, Australia
Highly Rated Expert
Chris
Experienced Management Consultant & Entrepreneur
Available Full Time
Brisbane, Australia
Skills
Microsoft CRM
Worked at
SafeTravels
Victorian Building Authority
RMIT University
Momentum Energy
Litmus Group
Rowland Communications
Highly Rated Expert
Tim
Change Lead
Sydney, Australia
Tim
Change Lead
Skills
Program Management
Program Manager
Worked at
nbn Australia
C-Word Consulting Pty Ltd
Transport for NSW
TAL Insurance Services
Commonwealth Bank
Macquarie Group
Westpac
ANZ
CommInsure
Commonwealth Bank
Optus
Commonwealth Bank
Lloyds Bank
Talking People
Zurich Financial Services Australia
Westpac
BBC
Mercer
Talking People
Talking People
Available Full Time
Sydney, Australia
Tim
Change Lead
Available Full Time
Sydney, Australia
Skills
Program Management
Program Manager
Worked at
nbn Australia
C-Word Consulting Pty Ltd
Transport for NSW
TAL Insurance Services
Commonwealth Bank
Macquarie Group
Westpac
ANZ
CommInsure
Commonwealth Bank
Optus
Commonwealth Bank
Lloyds Bank
Talking People
Zurich Financial Services Australia
Westpac
BBC
Mercer
Talking People
Talking People
Stephen
Management Consulting...
Sydney, Australia
Stephen
Management Consulting with deep Business-Technology enablement experience
Skills
Management Consulting
Business Process Improvement
Process Improvement
Business Analysis
Business Process
Project Delivery
Consulting
Customer Insight
Pricing
Financial Analysis
Strategic Consulting
Profitability
Program Management
Outsourcing
Cost Reduction
Efficiency Improvement
Customer Segmentation Strategy
Transformation
Data Analytics and Segmentation
Management Consulting
Process Improvement
Program Management
IT Strategy
Operating Models
Worked at
Private
DCS
Accenture Australia
Available Full Time
Sydney, Australia
Highly Rated Expert
Stephen
Management Consulting with deep Business-Technology enablement experience
Available Full Time
Sydney, Australia
Skills
Management Consulting
Business Process Improvement
Process Improvement
Business Analysis
Business Process
Project Delivery
Consulting
Customer Insight
Pricing
Financial Analysis
Strategic Consulting
Profitability
Program Management
Outsourcing
Cost Reduction
Efficiency Improvement
Customer Segmentation Strategy
Transformation
Data Analytics and Segmentation
Management Consulting
Process Improvement
Program Management
IT Strategy
Operating Models
Worked at
Private
DCS
Accenture Australia
Highly Rated Expert
John
Independent Business...
Sydney, Australia
John
Independent Business Consultant - Advice & Execution
Skills
Business IT Strategy
Business Development Strategy
Customer Insight
Programme Strategy
Transformational Leadership
Customer Experience
IT Strategy
Worked at
LiveBetter Wellbeing & Healthcare
Sydney Water
Cloud Software House - Vault Systems
NSW Government (State)
Westpac Institutional Bank
Available Full Time
Sydney, Australia
John
Independent Business Consultant - Advice & Execution
Available Full Time
Sydney, Australia
Skills
Business IT Strategy
Business Development Strategy
Customer Insight
Programme Strategy
Transformational Leadership
Customer Experience
IT Strategy
Worked at
LiveBetter Wellbeing & Healthcare
Sydney Water
Cloud Software House - Vault Systems
NSW Government (State)
Westpac Institutional Bank
Daniel
Salesforce & Pardot...
Sydney, Australia
Daniel
Salesforce & Pardot Consultant
Skills
CRM
Worked at
Iconicity Consulting
The Entourage
Applied Training Solutions
Sharp Corporation of Australia
Eagle Boys Pizza
News Limited
Sonic Healthcare
Harlequin Mills & Boon
Euro Sales Finance
Canmar-Contship
Available Full Time
Sydney, Australia
Daniel
Salesforce & Pardot Consultant
Available Full Time
Sydney, Australia
Skills
CRM
Worked at
Iconicity Consulting
The Entourage
Applied Training Solutions
Sharp Corporation of Australia
Eagle Boys Pizza
News Limited
Sonic Healthcare
Harlequin Mills & Boon
Euro Sales Finance
Canmar-Contship
Bharati
Delivery focused Project...
Sydney, Australia
Bharati
Delivery focused Project Manager
Skills
Program Management
Program Management
Worked at
Westpac Group
National Australia Bank
The Star Entertainment Group
NBN Co
National Australia Bank
Telstra
ANZ
Accenture Australia
Racing Victoria Limited
Available Full Time
Sydney, Australia
Bharati
Delivery focused Project Manager
Available Full Time
Sydney, Australia
Skills
Program Management
Program Management
Worked at
Westpac Group
National Australia Bank
The Star Entertainment Group
NBN Co
National Australia Bank
Telstra
ANZ
Accenture Australia
Racing Victoria Limited
Vamsi
Salesforce MVP /...
Sydney, Australia
Vamsi
Salesforce MVP / Developer / Architect @ Techforce Services
Skills
CRM
Worked at
Techforce Services
Cochlear
Smartsalary
Available Full Time
Sydney, Australia
Highly Rated Expert
Vamsi
Salesforce MVP / Developer / Architect @ Techforce Services
Available Full Time
Sydney, Australia
Skills
CRM
Worked at
Techforce Services
Cochlear
Smartsalary
Highly Rated Expert
Sonia
Senior Management...
Melbourne, Australia
Sonia
Senior Management Consultant
Skills
Gap Analysis
Skills Gap Analysis
Business Analysis
Competitive Analysis
Business Process Improvement
Customer Experience
Customer Service
Process Improvement
Change Management
Social Media
Market Research
Business Process
Stakeholder Management
Project Portfolio Management
Project Delivery
Project Management
Marketing Communications
Customer Insight
Event Planning
Digital Strategy
Strategic Communications
Pricing Strategy
Project Planning
Customer Satisfaction
IT Strategy
Training Delivery
PMO
Customer Loyalty
IT Operations
Business Process Design
Business Process Re-engineering
Solution Architecture
Customer Analysis
Customer Centricity
Staff Mentoring
Marketing Research
Pricing Analysis
Microsoft Excel
Business Case
Business Relationship Management
Training Needs Analysis
Process Optimization
Customer Management
Building Customer Loyalty
Copywriting
Qualitative Research
Digital Transformation
Content Management
Customer Service Operations
Community Management
Process Simplification
Content Strategy
Customer Service Management
Project Coordination
Qualitative Market Research
Customer Satisfaction Research
Customer Segmentation Strategy
Wireframes
User Research
End User Training
User Guide Creation
Proposal Writing
Channel Strategy
Digital Project Management
Business Process Management
Business Process Mapping
System Architecture
Technical Training
Operations Research
Engineering Change Management
Trend Research
Process Mapping
Business Process Integration
Technology Architecture
Technology Planning
Copy Editing
Event Organizing
Project Execution
Project Estimation
Communications Strategy
Communications Planning
Report Writing
Strategic Technology Planning
Technology Solutions
Technical Writing
Technology Trends
Digital Marketing Strategy
IT Procurement
Project Status Reporting
CRM Strategy
Research Consulting
Writing and Editing
Business Architecture
Content Writing
Independent Business Reviews
Post Implementation Review of Projects
Freelance Writing
User Documentation
Benefits Design
Location Strategy
Coaching Staff
Events
Business Events
Experiential Events
Google Enterprise
Cost and Pricing Models
Role Mapping
User Journeys
Procurement Strategy
Infrastructure Assessment
Microsoft Powerpoint
Wire Framing
Survey Design
White Papers
User Stories
User Flows
Digital Copywriting
Strategic Procurement
Digital Strategy
Strategy Building
Technical Writing
Worked at
Expert360
WatermelonBlock
nura
EY
PwC Australia
DBM Consultants
Available Part Time
Melbourne, Australia
Highly Rated Expert
Sonia
Senior Management Consultant
Available Part Time
Melbourne, Australia
Skills
Gap Analysis
Skills Gap Analysis
Business Analysis
Competitive Analysis
Business Process Improvement
Customer Experience
Customer Service
Process Improvement
Change Management
Social Media
Market Research
Business Process
Stakeholder Management
Project Portfolio Management
Project Delivery
Project Management
Marketing Communications
Customer Insight
Event Planning
Digital Strategy
Strategic Communications
Pricing Strategy
Project Planning
Customer Satisfaction
IT Strategy
Training Delivery
PMO
Customer Loyalty
IT Operations
Business Process Design
Business Process Re-engineering
Solution Architecture
Customer Analysis
Customer Centricity
Staff Mentoring
Marketing Research
Pricing Analysis
Microsoft Excel
Business Case
Business Relationship Management
Training Needs Analysis
Process Optimization
Customer Management
Building Customer Loyalty
Copywriting
Qualitative Research
Digital Transformation
Content Management
Customer Service Operations
Community Management
Process Simplification
Content Strategy
Customer Service Management
Project Coordination
Qualitative Market Research
Customer Satisfaction Research
Customer Segmentation Strategy
Wireframes
User Research
End User Training
User Guide Creation
Proposal Writing
Channel Strategy
Digital Project Management
Business Process Management
Business Process Mapping
System Architecture
Technical Training
Operations Research
Engineering Change Management
Trend Research
Process Mapping
Business Process Integration
Technology Architecture
Technology Planning
Copy Editing
Event Organizing
Project Execution
Project Estimation
Communications Strategy
Communications Planning
Report Writing
Strategic Technology Planning
Technology Solutions
Technical Writing
Technology Trends
Digital Marketing Strategy
IT Procurement
Project Status Reporting
CRM Strategy
Research Consulting
Writing and Editing
Business Architecture
Content Writing
Independent Business Reviews
Post Implementation Review of Projects
Freelance Writing
User Documentation
Benefits Design
Location Strategy
Coaching Staff
Events
Business Events
Experiential Events
Google Enterprise
Cost and Pricing Models
Role Mapping
User Journeys
Procurement Strategy
Infrastructure Assessment
Microsoft Powerpoint
Wire Framing
Survey Design
White Papers
User Stories
User Flows
Digital Copywriting
Strategic Procurement
Digital Strategy
Strategy Building
Technical Writing
Worked at
Expert360
WatermelonBlock
nura
EY
PwC Australia
DBM Consultants
Highly Rated Expert

Customer Strategy Expertise

Get started with Expert360

Quickly connect with vetted Experts

Use the Expert360 platform to connect with over 25,000 qualified Experts, ranging from management consultants, project managers to web design freelancers.

  • Create a project brief. Start by specifying the skills and capabilities you require.

  • Customise your search & hire directly. Discover top talent by searching for skills, location and availability in one-go.

  • Get fast matches. Our algorithm will match your project with the relevant, leading Experts and send you a short list of the top results.

Easily select the best Expert

Browse Expert profiles and compare talent to choose the right one.

  • View relevant experts. Browse top talent with the knowledge that only 20% of applicants are approved to work, through a rigorous vetting process.

  • Review and select. Review and compare work history, qualifications, and reviews. Set up an interview, or go straight to hire.

  • Flexible Agreements. Use our platform to negotiate deliverables, duration, scope & price of work.

Efficiently manage your projects

Use the Expert360 platform to save time by managing your Experts from source-to-pay.

  • The Expert360 Team.  Engage and oversee your project with the peace of mind that our friendly staff are online and here to help.

  • Build a team to support large projects. Use Expert360 to find and manage a team of Experts in the marketplace.

  • Save Experts to your contacts.

Simple Payments & Reviews

Payments are simple with Expert360. 

  • Payment. Organise invoices for easy payments.

  • Leave feedback and reviews. Share your experience and rate your Expert.

  • How much does it cost? Expert360 charges clients a 15% - 22% service fee.

"The Expert360 platform helped us transform a good but challenging investment opportunity into a great one by delivering to us a true sector expert"

Hire your perfect freelancer in hours, not days

Find your Expert Today